For your home
Tech help at your house, at a price you saw coming.
Flat rates, real appointment times, and online payment — from the same local technicians who look after the region's offices. Pick a service below and you can be booked in about two minutes.
Prefer to call? (270) 866-8660
The menu
Flat-rate services and prices
Services only — no sales tax added. Every price below is the complete price, plus a flat $25 travel fee only if you're outside Russell Springs and Jamestown (never for remote sessions).
In-Home Tech Help (first hour)
$99A technician comes to your home and works the problem — slow computer, printer that won't print, email trouble, TV or streaming setup, or 'it just stopped working.'
- Up to one hour of hands-on work at your home
- Plain-English explanation of what was wrong
- Honest advice if something isn't worth fixing
- No upselling — if it takes ten minutes, we still stay the hour if you have questions
Virus & Malware Removal
$149Pop-ups, fake warning screens, a browser that hijacks itself, or a machine that's suddenly crawling — we clean the infection and lock the machine back down.
- Full malware scan and removal
- Browser cleanup — extensions, hijacked search, notification spam
- Security updates applied and protection verified
- A walkthrough of what to avoid so it doesn't come back
New Computer Setup & Data Transfer
$129New machine out of the box to fully yours — files, photos, printers, email, and the programs you actually use, moved over and working.
- Out-of-box setup and updates
- Files, photos, and documents transferred from your old machine
- Email, printer, and Wi-Fi connected
- Old-computer advice: wipe it, donate it, or keep it as a spare
Home Wi-Fi Setup / Fix
$129Dead spots, buffering, or a router still running the password on the sticker — we set your home network up properly and make it reach where you live.
- Router placement, setup, and secure configuration
- Coverage check through the whole house
- Smart TVs, cameras, and devices reconnected
- Network name and password you actually chose, written down for you
Remote Support Session (30 min)
$49A technician calls you at your appointment time and connects to your computer over a secure screen-share link. No travel fee, ever � great for software questions, email trouble, and quick fixes.
- A real local technician on the phone, not a call center
- Secure, one-time screen-share session you approve on your end
- 30 minutes of focused help
- No travel fee, ever
About the travel fee
No travel fee in Russell Springs or Jamestown (ZIP 42642 and 42629). Addresses beyond those add a flat $25 — shown before you pay, never after.
Remote sessions have no travel fee, ever — a technician connects over a secure screen share instead of driving.
Full refund if you cancel 24 hours or more before your appointment. Reschedule free anytime.
Our promises
Why folks book us instead of waiting on a nephew
Prices posted up front
Every service is a flat rate, published right here. The price you see is the price you pay — no hourly meter, no surprise total at the door.
Confirmed times, not windows
You pick a real appointment slot online. No "sometime between noon and five," no waiting around, no wondering.
Book and pay online
The only local tech service where the whole thing — service, time slot, payment, confirmation — happens online in about two minutes.
No upselling. Ever.
We fix what you booked us to fix. If something else genuinely needs attention, we'll tell you plainly and let you decide — no pressure, no scare talk.
Technicians you'll recognize
Local people from a local shop — the same small team, visit after visit. Not a marketplace stranger with a magnetic sign.
The team trusted with more
The same technicians who protect county offices and medical practices are the ones untangling your Wi-Fi. Your home gets office-grade care.
What to expect
How an in-home visit works
- 1
Book online
Pick your service and a time slot that's actually available — the calendar is live. Pay online and you're locked in.
- 2
Get confirmed
Instant confirmation by email and text, with a calendar invite and everything you need to know before we arrive.
- 3
We show up on time
A technician from our Russell Springs shop arrives at your confirmed time — not a window — and gets to work.
- 4
Done, explained, backed
You get a plain-English rundown of what we did. Questions later? Call the shop. We're not going anywhere.
In their words
What the people we work for say
We're collecting quotes from the offices and households we've served — real names, real organizations, with their permission. They'll appear here as they come in.
Reserved for a word from one of the county and city offices we support.
Reserved for a word from a local business or medical practice we work with.
Reserved for a word from a homeowner we've helped.
FAQ
Home service questions
What if my problem takes longer than the visit?
Most jobs on our menu fit comfortably in the appointment. If we find something bigger mid-visit, we stop and talk to you first — what we found, what finishing costs, and whether it's worth it. You decide before anything continues. No silent meter running.
What's the travel fee?
Nothing in Russell Springs or Jamestown — ZIP 42642 and 42629 pay the menu price, period. Addresses beyond those add a flat $25, shown clearly during booking before you pay. Remote sessions never have a travel fee no matter where you live.
What if I need to cancel or reschedule?
Cancel 24 hours or more before your appointment for a full refund, automatically. Reschedule free anytime — the confirmation email has a link that does both. Inside 24 hours, call us and we'll work it out.
How does the remote session work?
At your appointment time, a technician calls you and walks you through opening a secure, one-time screen-share link — you approve it on your end, and you can watch everything they do. When the session ends, the connection is gone. It's $49, 30 minutes, and there's never a travel fee.
Do you work on Macs? Phones? Printers?
Windows and Mac computers, home networks and Wi-Fi, printers, email, and the tangle where your phone or tablet meets all of the above. If your problem doesn't fit the menu, call us and we'll tell you straight whether we're the right people for it.
Two minutes from now, this could be handled.
Pick your service, pick your time, pay online. Confirmed instantly.